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Senior Account Manager - US

We're on the lookout for a Senior Account Manager (US) to join our team

Job Title

Senior Account Manager - US


Austin, TX / Boston, MA


Remote easy access to Austin, TX and/or Boston, MA, you will be asked to attend occasional meetings at an office location or client location.

About the role

Building a fair, equitable and responsible business for people and planet is a deep part of our ethos at Silver. Joining us you will be a member of our team where we adopt and promote environmentally and socially responsible practices. 

Following unprecedented growth and success over the past couple of years, we’re on the look-out for a Senior Account Manager to play an integral role in our Client Services Team. As a passionate and experienced client service professional, you’ll take the lead on a selection of our technology clients ensuring the highest standards of service, ongoing value-add and account growth/success as a result.  
You’ll join one of our client teams reporting into an Account Director, whilst working with our talented colleagues across all departments of the business.  


Key responsibilities

  • Forge long-lasting and highly valuable relationships with clients across a number of brands.  
  • Develop a deep understanding of our client’s world – motives/drivers, industry-trends and success measures. 
  • Provide seamless project management to our clients; from brief through-to-delivery. 
  • Act as the client’s eyes and ears on the ground being their voice within creative and strategic discussions.  
  • Demonstrate accurate financial management including project forecasting, cost management and allocation of time.  
  • Ensure the highest standard in delivery across Silver’s integrated services.  
  • The creation of water-tight SOWs through to realistic and achievable project plans.  
  • Craft unrivalled creative briefs; conceptual, action, video or digital. 
  • Communicate with conviction and value, internally and externally, via several comms channels. 
  • Lead client meetings with confidence from agenda setting through to minute taking and wrap up in support of next steps and agreed outcomes. 
  • Crafting of proposals as/when required to secure net-new opportunities or to further work. 
  • Collaboratively engage with other departments across the agency in support of the very best outcomes for our clients.  
  • Achieve great things. Celebrate success. Win awards.



  • 4+ years’ B2B agency-side experience, preferably within the technology sector. 
  • Commercially astute with a growth mindset 
  • Digitally savvy able to demonstrate integrated marketing experience. 
  • Passionate about technology and innovation within this sector. 
  • The ability to multi-task across a range of projects with top notch organization skills, help to manage an Account Manager and able to work collaboratively with a Project Manager. 
  • Proactive with bags of intuition. 
  • A natural communicator, both written and verbal.

Life at Silver

Silver is a values-based employer with a warm and friendly team with a fantastic portfolio of Global and US/UK clients, whose goal is to provide a hugely rewarding environment for employees to excel and grow.  

  • Be a part of a truly global network and help drive multi-market campaigns, whilst regularly working with colleagues across the globe. 
  • You could benefit from the opportunity to be able to visit the UK for meetings and team building events. 
  • Flexibility. We fully embrace hybrid and flexible working, but human contact remains an important element of our culture. 
  • Our Silver Social Club provides ongoing initiatives for charitable giving, online Pilates, employee celebrations and recognitions, Silver Suppers, quizzes, and twice-yearly get-togethers.  
  • Maintaining work-life balance. We all work hard and are committed to our clients, but having a life outside of work matters to all of us, and we support each other to achieve it. 
  • We provide 18 days PTO, 12 US state holidays, office closure between Christmas and New Year’s Day, 4-week sabbaticals, healthcare stipend, generous parental leave, emergency childcare provision and 401K.  

We care about our clients and teammates and ask you bring that same level of care to the table. If you are someone who takes initiative, loves all things agency-life, and knows how to wow clients, then Silver might be a great match for you.   

We worked hard to create a culture of inclusivity and genuine community. Our company is built on teamwork, and the best teams are ones where everyone can share their views. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We are open. We are fair. And we believe in opportunities for everyone. We believe in equity for all.  

We look forward to hearing from you soon! 

Next Steps

If you like the Silver Spirit, please send us your resume/portfolio to people@silver.agency or use the form below.

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